Online and offline must bound together
We cannot say that online is better than offline or the other way around, as human behaviour is going through all channels to achieve their goal.
Cooporated with EASG Pte.Ltd., MegaCanal is focusing on developing its Retail as a Service (RaaS) called Enterprise Commerce Cloud Service (ECCS), which integrates all sales channels from offline to online, and official brand site to e-marketplaces, into a single dashboard.
ECCS’ first phase finished in the middle of 2017, and early 2018 it started to handle one furniture company from Japan, one SIM card company which also from Japan and one honey product from Indonesia. Early 2019 ECCS still handled those clients and launched curtain company from Japan in March and health equipment from China in October. The development of ECCS continues to reach its perfection, and more to that the development of other sales channels that integrated with ECCS started in 2017.
The core that integrate ECCS with all the sales channels is the Inventory Management, through the dashboard & control system.